Privacy policy
Pancham Nutrition (“Company”, “we”, “our”, “us”) operates the website www.panchamnutrition.store.
This Privacy Policy describes how Pancham Nutrition collects, uses, stores, processes, protects, and discloses personal information of users who visit our website or purchase our products.
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
• Visitors to our website
• Customers who place orders on our website
• Users who contact us via email, phone, or forms
• Any interaction with Pancham Nutrition through digital platforms
This policy does not apply to third-party websites or services linked from our website.
2. Information We Collect
2.1 Personal Information Provided by You
When you place an order, create an account, subscribe to updates, or contact us, we may collect:
• Full name
• Mobile number
• Email address
• Shipping address
• Billing address
• Order details and transaction history
• Communication records with customer support
Providing accurate information is necessary for order processing and delivery.
2.2 Payment Information
All payments on Pancham Nutrition are processed through secure third-party payment gateways.
• We do not store credit card, debit card, UPI, or bank details
• Payment data is encrypted and handled directly by the gateway
• Pancham Nutrition never accesses sensitive financial information
2.3 Automatically Collected Information
When you browse our website, certain data is collected automatically, including:
• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed and browsing behavior
• Time spent on pages
• Referral URLs
• Cookies and similar tracking technologies
This information helps us understand user behavior and improve website performance.
3. Use of Information
We use collected information for the following purposes:
• Processing and fulfilling orders
• Sending order confirmations, invoices, and delivery updates
• Providing customer service and resolving disputes
• Improving website functionality and user experience
• Personalizing content and product recommendations
• Sending promotional emails or messages (only with consent)
• Detecting and preventing fraud or misuse
• Complying with legal and regulatory obligations
4. Cookies and Tracking Technologies
Cookies are small data files stored on your device.
We use cookies to:
• Maintain user sessions
• Remember preferences
• Improve website loading speed
• Analyze traffic and performance
You may disable cookies through your browser settings. However, some features of the website may not function correctly.
5. Sharing and Disclosure of Information
Pancham Nutrition does not sell, rent, or trade personal data.
Information may be shared only with:
• Courier and logistics partners for order delivery
• Payment gateway providers for transaction processing
• Technology and hosting service providers
• Marketing tools (only if consent is given)
• Legal or government authorities when required by law
All third parties are required to maintain confidentiality.
6. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from:
• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure
Despite best efforts, no internet transmission is completely secure. We cannot guarantee absolute security.
7. User Rights
You have the right to:
• Access your personal data
• Request correction of inaccurate information
• Withdraw consent for marketing communication
• Request deletion of data (subject to legal retention requirements)
Requests can be sent to our contact details mentioned below.
8. Data Retention
We retain personal information only for as long as necessary to:
• Fulfill orders
• Meet legal obligations
• Resolve disputes
• Enforce agreements
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
10. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page with a revised date.
11. Contact Information
Email: panchamnutrition@gmail.com
Phone: +91 6355590051
Website: www.panchamnutrition.store